Shipping policy
1. Shipping Methods
Sea freight is our standard shipping method.
If you require air freight, express courier services or another expedited shipping option, please discuss your requirements with your sales representative or email vankay@vercheers.com before shipment is arranged.
Alternative shipping methods are subject to availability. Any additional charges and the estimated transit time will be confirmed with you before arrangements are finalised.
2. Production & Shipping Timelines
The sample lead time for standard styles is 7–10 days, and the lead time for bulk production is 35–45 days.
These lead times cover sample preparation or production only. Shipping transit time is additional and depends on the destination, shipping method, carrier schedule and customs clearance.
The production schedule and estimated shipping timeline will be confirmed for your order.
3. Shipping Charges
All quotations are issued in US dollars (USD). Product quotations do not include shipping charges.
Shipping costs will be confirmed separately based on the shipment details, destination and agreed shipping method.
4. Import Duties, Customs Clearance & Taxes
Quoted prices do not include destination-country import duties, customs clearance fees or taxes. These charges are the responsibility of the recipient.
Please ensure that the recipient can provide any information or documents required for import clearance in the destination country.
5. Delivery Information
Please provide accurate and complete delivery details, including the recipient’s name, delivery address and contact information.
If any details change, notify your sales representative or email us as soon as possible. Changes requested after shipping arrangements have been made may affect the cost or delivery schedule.
6. Shipping Delays
Shipping timelines are estimates. Carrier schedule changes, port congestion, weather conditions and customs inspections may affect delivery.
If a delay occurs, please contact your sales representative or email us for assistance and available shipment updates.
7. Damage or Missing Items
Please inspect the shipment upon receipt. If you notice damaged packaging, damaged goods or missing items, retain the relevant packaging and contact us promptly with your order number, a description of the issue and clear photographs.
We will review the issue with you in accordance with the agreed order terms and our Returns & Refunds Policy.
8. Contact
For shipping enquiries or requests for air freight, express delivery or other expedited shipping options, please contact your sales representative or email: